Stonehouse Skincare is based in southwestern Ontario, Canada.  We were once faithful users of a commercial brand cleanser that promised a certain percentage of moisturizing cream right in the bar. But after using old-fashioned handmade soap, we were sold. We noticed an immediate difference in skin texture and moisture level. There was no going back to store bought cleansers. Even problems with eczema seemed to be under much better control! Stonehouse Skincare prides itself in providing an all-natural, eco-friendly product that contains no harsh chemicals, no fragrances, no dyes or colours, and no detergents. They test each batch of soap on themselves and their family before offering it for sale to the public to ensure the highest quality product we can offer. Shipping Information: All orders are shipped out within 7 days of receipt of order. Refund, Returns and Cancellation Policies: Stonehouse Skincare guarantees the products we produce. If for some reason, you are unsatisfied with your product, please contact our office for instructions on refunds and returns. Any returns and/or refunds will be dealt with on a case-by-case basis. Please Note: Allergic reactions, and other types of reactions, can occur even with handmade, natural skincare products. Please read the ingredient list carefully and do not use any product that contains an ingredient you may be allergic or sensitive to. If you wish to obtain an ingredient list prior to purchase, please contact us and we will be happy to email you the information.